It should be enabled for both inbound and outbound connections, over TCP&UDP for the license exchange. Please make sure that port 1947 is always open for communication between server and client. If you continue to see the error, please proceed to Step 3. Enter the Internal (LAN) IP address of the server in the Remote License Search Parameters box.Once there, make sure that all three boxes (Allow Access to Remote Licenses, Broadcast Search for Remote Licenses, Aggressive Search for Remote Licenses) are checked.Please make sure that the client is pointing at the right server's IP address and that the below is checked: The client might not be pointing on the right server, due to a setting change on either the server or the client. If you continue to see the error, please proceed to Step 2. Note: Make sure that no other programs are using the same runtime (Sentinel LDK license manager), as updating it might affect other software functionality. Please make sure you have an updated runtime on both sides, client and server. Having an old runtime on the server or client, might result in license unavailability, or software related issues. If you continue to experience a problem, please proceed to our support form. Once reinstalled, please re-boot your machine. Ĝ:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel LDK.Ĝ:\Program Files (x86)\Common Files\Aladdin Shared\HASP.Here is a list of locations that you should add to your exceptions or whitelist: Once installed, re-enable the security software. Also, add the below exceptions to your security software to allow the licensing runtime to operate. When re-installing, please disable any antivirus or security software on your computer. Please run the installer with administrative privilege (right click the file > run as administrator). Please download and re-install the latest version of the licensing runtime. In the majority of cases this error is caused by an old runtime, and can easily be resolved as follows: If the license is activated, please proceed to Step 2. To do this please follow the Personal / Evaluation activation instructions. Make sure you have activated your product key. Please try the below in order: For Personal or Free Trial Licenses: This is a very common error that could be caused by a variety of different things.
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